intermedia skype for business server settings

We’ll stay with you until we resolve your problem. Unlike other providers, we won’t push you to self-help solutions. (This level of service beats executive support at Fortune 500 companies.) We typically answer the phone in 60 seconds or less. Voice support: 100% SIP School certification for all Escalation/T2 team membersĢ4/7 phone and chat support is included in most plans.Voice support: 100% CompTIA Net+ certification within first year of employment.Business apps support: T2 team members are 100% certified, with certifications ranging from Microsoft Certified Solutions Associate (MCSA) to Microsoft Certified Solutions Expert (MCSE).Business apps support: 100% Microsoft Office Specialist certifications for T1 team members.My Services mobile app. Available for iOS and Android devices.Users can back up and restore their Outlook mailbox from My Services.

Users can perform remote wipe on lost or stolen mobile devices. Users upload their photo in My Services and it propagates to other interfaces like MS Outlook, OWA, and Lync.

Access OWA. With My Services, users who are out of the office or using a mobile device can quickly access Outlook Web Access for remote access to their hosted Exchange email service.

A request is sent to your IT staff to approve.

Request and download new services. Users can see the services that they currently have and request new services with a click of a button.

Monitoring storage consumption. With My Services, users can track how much storage they’re using and request more.Easy password reset. Users can quickly reset their password in My Services rather than calling the help desk.Support is a click away. Create a new support ticket right or start a chat with our Intermedia support team right from HostPilot.Provision services in HostPilot and they sync with AD…and vice versa. Full integration among services. Your Intermedia services are integrated with each other, with your Active Directory and with HostPilot.Audit logs provide transparency. Review and export audit logs to track changes made in the system and account activity, down to the transaction level.And if the service request is accepted, it’s immediately turned on for the user. Manage user service requests. Easily manage incoming service requests from users.App settings all in one place. Easily manage your Intermedia apps, including mobile settings, storage capacity, auditing and permissions.When you decide you want to add a new service, a click or two more adds it to the Your Services tab.

Easily add new services. A click or two shows you the information you need to know, including terms and pricing.

Intermedia skype for business server settings